Back to News

Discharging a Patient & Getting Help

Date posted: 19 Jan 2011

We’ve just published an update to Florence to improve a few areas of usability and new functionality.

Discharging Patients

Discharging a patient from your case load couldn’t be easier. Login to Florence, select the patient concerned, click the “Edit Patient” link, and at the bottom right you’ll see an option to either Discharge or Transfer the patient.

Discharging will remove the patient from your case load and will terminate any services YOU were monitoring the patient with. Services operated by other clinicians will continue to run as normal.

Transfer is slightly different. When you transfer a patient all services and monitoring continue, you will be prompted to select a new clinician to be responsible for the patient.

Help

We can hear some of you shouting help! So now help is at hand at all times simply by clicking the green HELP link at the top right hand corner.

You’ll find a whole host of frequently asked questions and guidance. And in the event you can;t find what you need there is a contact form for any specific questions.