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Password Reminders, Transferring Patients & Audit Trail

Date posted: 05 Jan 2011

We’ve made a few improvements to Florence. Just a few things to improve clinical governance, make the system more secure and just that little bit easier to use.

Password reminders

Lost your password? No problem, just go to the login page and click the “Forgotten your password?” link. The process is easy to follow but it has to be very secure, you’ll need access to both your email and registered mobile phone.

Transferring a patient

We’ve increased the selection of clinicians you can transfer a patient to. Previously you could only transfer to a clinician within one of your groups. This is now extended to include all clinicians already associated with or caring for the patient in question.

Improved message audit

To improve clinical governance we’ve provided an audit trail of every text message sent to a patient. When a free form text message is sent the clinician’s name who sent it will now appear next to that message in the history.